this post was submitted on 08 Dec 2023
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357
Discord users are cancelling their Nitro after new mobile layout update (www.dexerto.com)
submitted 11 months ago by [email protected] to c/[email protected]
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Discord users are cancelling their Nitro after new mobile layout update::undefined

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[โ€“] [email protected] 5 points 11 months ago* (last edited 11 months ago) (6 children)

I'll never understand why companies try to force major changes without giving users the chance to opt out, at least for a while.

Edit: -1 for an uncontroversial personal opinion. The hivemind is strong today.

[โ€“] [email protected] 3 points 11 months ago

That's easy. You have some 'product manager' or 'UX lead' who gets hired. They need to make a name for themself, and keeping the old thing going won't do that. So you get a big redesign. There might even be some QA testing to see if the new design is more intuitive. There will rarely if ever be any testing to see if whatever benefit the new design brings, is offset by making existing users relearn the whole thing.

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