this post was submitted on 01 Dec 2023
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I like self checkout as an option, almost everywhere.
I DON'T like REQUIRED self checkout.
I will put one other mistake in there, is self checkouts with too many prompts. I avoid using self checkout at a few stores because the minimum number of prompts is higher than 3.
Good: scanning starts the process, select done AT MOST asks for how many bags, then payment type, swipe and pay (optional email receipt on pin pad).
Bad: Cant' start till you tap start, asks for member ship card up front, asks if you want to donate, scan, asks if you want to use your rewards, asks for number of bags, also would you like an email receipt?
My favorite kind is where you just get a scanner when you walk into the store. Scan stuff when you put it in your bag, scan the scanner at the end, pay and leave. No futzing about moving stuff from cart to bags or anything like that, and it's way more convenient to use my own bags because I'm loading them as I go, instead of being rushed at the very end.