this post was submitted on 02 Dec 2023
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Sony has always treated its customers like absolute trash from the get go. As a kid, I had a stereo that ended up dying. They weaselled out of the warranty. Flash forward to my Sony headphones where one ear died and they did the same. Forward again to my Ericsson phone whose screen died due to “water damage” (the markers were triggered by a friend who worked in their repair department said all phones on high humidity zones were always triggered because back then phones weren’t even dust proof). They sent it back refusing to fix it.
Since then they have been on my embargo list. One of the worst companies for caring about their customers.
🖕
Have to admit though, when it comes to quality equipment, they do take the cake. I've never had a Sony product break on me (except my walkman, but that was my fault 😂).
But, to be honest, I've never consumed anything but audio and video equipment from them (receiver amplifiers and TVs). Things may be different in other departments, including their PS department.
I had a Sony Bluetooth MP3 player that accidentally got through a full washer and drier sequence.
And worked out of the wash for another 3 years.
Their software was garbage, but christ some of hardware was Nokia levels of tough.
Yeah, hardware wise they're superb. Software wise... not so much... maybe that's the reason why they fell so behind on broadcast equipment.
The ps1, PS2, and PS3 were all massively flawed hardware designs that broke en masse.
What do you mean by that? Hardware wise? Except for the optical media, I can't really see any hardware flaws...
The PS had weak plastic laser eye rails. Prolonged use warped them causing laser/disc misalignment, so you would have to often play with the console up side down etc to try and adjust for it.
The PS2 has the disc read error, lost multiple class action lawsuits over the design flaw.
PS3 had the yellow light of death. Design/manufacturing flaw like the Xbox red ring of death.