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Walmart, Costco and other companies rethink self-checkout, some stores removing them (www.cnn.com)

submitted 11 months ago by [email protected] to c/[email protected]

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[–] [email protected] 25 points 11 months ago (6 children)

Replace them with “no chit chat” lanes. I’m just buying some pasta, I don’t want to talk to you.

[–] [email protected] -4 points 11 months ago (5 children)

But then how will Margaret, the 80 year old lady who can retire but doesn't want to because she has no friends or family and therefore nobody to talk to except for her captive customers, get her social interaction?

[–] [email protected] 17 points 11 months ago (3 children)

Would it be so bad to be nice to Margaret for a few seconds? It would mean a lot to her, I'm sure it would brighten her day.

[–] [email protected] 3 points 11 months ago

I typically try to go out of my way to make the worker have the best experience with me as possible whether it's a Margaret or anyone else.

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