this post was submitted on 21 Nov 2023
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I was charged a fee for checking-in with the person at the counter, instead of checking-in using their website or app. It's deliberately scummy
Well if everyone did that, they'd have to hire more personel to handle all these check-ins.
It's a cost-saving measure that's passed on to you.
It's more the fact that it wasn't an obvious fee. I can deal with checking-in with a phone, but it would've been nice if it had been more obvious that there was a fee if I didn't. Live and learn
Maybe it's because I'm just used to it, it's pretty standard here in Europe with low-costs.
I prefer not talking to a person anyway though so works for me