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Update…Per Microsoft’s instructions, disabled all tracking protections in Safari and requested desktop mode and it works. Their instructions say turn protections back on after using teams… 😐
Funny enough it works in Safari and not Edge…tho that may be Apple’s fault since all browsers are somewhat just versions of Safari, last I heard…
I just dont understand how any company can use a product as broken as teams.
I'm not a huge fan of Teams, as it lacks critical features that alternatives have. But I've never experienced anything that would make me say it's broken. What exactly are you referring to?
If you are part of two organizations you can't log into both at once, and switch between them. You need to log out and log back in. The way you test your mic and speakers is incredibly stupid and slow. It's also a disorganized mess.
Never thought about that 2 organization's thing. Really could be useful if you have a end client account or something, but truth be told the majority of users/companies don't need it so I kinda see why they don't focus on that. It would be neat to be able to do that though... For the time being I just use one on browser + one on windows app. 😬
As for the microphone thing, I have no idea what you all are talking about. I've been using teams since 2019 or so and I can't remember than happening once... Not that I can remember anyways.
This is honestly the biggest problem with it and I don't understand how it hasn't been solved after years. Luckily it was possible for me to just have one organization and just communicate as a guest with customers but it's still a mess. People that don't use it that way in don't see my messages when they are connected to another organization.
It's sort of fixed via Teams Connect, but it involves admins setting up new B2B direct relationships alongside special Shared channels. But 99% of admins aren't aware this even exists, let alone the end users.
https://learn.microsoft.com/en-us/entra/external-id/b2b-direct-connect-overview
It's also a really easy way to make mistakes with sharing confidential content to a completely different organisation. Really not a great idea.
It should just be able to support multi tenant like slack always has.
I’m pretty sure that it has been fixed in the new Teams.
If you aren't part of an organization, and need to join another groups team temporarily, its a complete clusterfuck. I'm not sure what exactly they are doing with cookies, but if you have to work with multiple teams, its shocking how bad it is.
Also, the chat/ zoom feature for video conferencing; I've never had it 'just work'. There is always someone who has an issue getting it to function correctly. It regularly drops video or audio or both. I'm like, actually shocked that a company like MS can't make basic functional software.
If you do a lot of B2B interaction as a guest tenant you cannot switch tenants without Teams being rendered inoperable.
Once you switch the client will continue to crash with the only recourse being to close the client and erase it's cache manually.
It's beyond annoying.
Most recently with the update to add "Teams Classic" as the package name. Now, then coming out of suspend, the client will randomly just be a white window, while still functioning as if it isn't, so you accidentally click the white box and start calls. This also forces you to force close teams and reopen it.
Yes, Teams 2.0 is available on enterprise, however some enterprises are annoying about updates and will sit on the upgrade for several years.
We use it where I work and it does have its problems but I’ve not experienced anything major. The biggest issue is that it frequently can’t access the camera or mic without a reboot.
I’ve never used anything else so I’m wondering what these critical features that it’s missing are. Our company only has about 25 employees so I wonder if it’ll get more difficult as we grow more. Having said that, almost all of our European customers use Teams and many of them have thousands of employees and seem to be managing ok (although they wouldn’t tell me if they weren’t - it’s the kind of thing that you complain about among yourselves).
The only time I have had it not be able to use my mic was when I had some issue with my whole computer and no app could use my mic. It could have been a driver crash or something. But other than that, I haven't had that issue. Slack ALWAYS has that issue for me, though.
For missing features, you can't add custom emojis, you can't have bots, searching chat history is horrible (almost to the point where it's not usable), there's no markdown for spoilers, code blocks, italics, etc. so you have to click the buttons for it (not sure if spoilers even exist in Teams), code blocks are really clunky, you can't link other conversations.
When my work briefly used Slack, it was really nice for text chat. But some teams just didn't switch, and there's just so much value having everyone on one platform. Fragmenting users was very counterproductive, so we went back to Teams.
Searching chat history is pretty shit. There’s no way to actually see the chat bubble that you found in the context of its conversation that I can see.
You can have bots in Teams although I haven’t found any particularly useful ones yet. I know Azure DevOps has one that I haven’t tried yet and so does our support desk software but I don’t see why I’d use that over using the support desk app directly.
The reason why we’re using Teams is that it was the default option for Office 365 and I haven’t seen a reason to switch to anything else when Teams has text chat, voice and video chat, SharePoint file browser, todo list, power apps, SharePoint pages etc.
I wouldn’t want to go to a system where I’m using different apps for all that or one where we have to move our documentation to view it in the app.
I meant more of writing them yourself. My old company used Mattermost, and we wrote a bot to choose where to eat for lunch each day. It would pick 3 choices from a list that anyone could add to, and we would vote on those three options or veto.
I like having the option to make my own bots.
You can do that too. There are links to examples on this page:
https://learn.microsoft.com/en-us/microsoftteams/platform/bots/what-are-bots
How is camera and mic not working until reboot not a major issue for you? That would drive me insane.
It’s because “frequently” is a bit vague. When I say frequently I mean maybe once per month per user (although I get it less often than that and another guy in my office gets it more often).
It’s more frequent than it should be but not enough to annoy too much.
Well, it’s not broken today but an update will break it tomorrow…guaranteed.
How about the fact it’s the only web all I have ever used that requires you to manually refresh it sometimes.
Like, it stops everything to show you a message saying “Please refresh my page thx”