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A hidden consequence of the gig economy is that workers keep asking customers for sex or dates
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
Would it be any different with normal delivery drivers? The issue here is lack of reporting or enforcement. There are good reasons to bash the gig economy, but this one's just riding the wave for the clicks
If an employee delivering pizza harassed me, they would be fired. They couldn't be hired at that same pizza place again - they'd have a blacklisted ssn.
If a gig work worker harassed me, they could easily resign up using someone else's info. In fact, that's a common method for harassing women - they sign up with a fake woman's profile so you let your guard down.
Isn't that pretty much the definition of lack of enforcement? Any customer could report if the driver is using a different ID, then it's up to the platform to kill the account.