A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?
this post was submitted on 23 Oct 2023
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Privacy
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No, it’s not at all legal for the company to do this. Reply and remind them they have one calendar month to comply from the date of your original request, otherwise you will make a complaint to which ever information regulator is correct for the juridiction they’re operating in.
I’m a lawyer specialising in Data Privacy, reply here if you need more help on this one.
Also feel free to name the company.
Genuine question: Aren't you supposed to say "this is not legal advice?" if you identify yourself as a lawyer but you're not their legal council? Or am I mistaken?
The purpose of that disclaimer is for the lawyer to not expose themselves to malpractice lawsuits from OP, which seems VERY unlikely to be relevant here