this post was submitted on 22 Oct 2023
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So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[โ€“] [email protected] 19 points 1 year ago* (last edited 1 year ago) (5 children)

OK, I know this post is pretty anti-HP which is totally fair, but honestly just stop buying the cheap inkjet printers. I discovered ink tank printers and they are a game changer.

In all seriousness, you might want to try out the HP Smart Tank printers. Almost exactly 2 years ago I bought a HP Smart Tank 7000. It is awesome, and not at all like you describe.

I wanted to be done with junk printers for good, so I set out to buy a laser jet. I can't remember how I found out about these ink tank printers, but they have pretty much the same benefits of laser printers. They print reliably and quickly, the ink lasts forever, and is not only cheap to replace, but you can use 3rd party ink (sold by the bottle. No cartridge means no chip!). My wife is a teacher and prints stuff all the time, including in color. 3 kids use it for homework assignments. I literally refilled the tanks 4 days ago for the very first time. (And only 2 of the 4 tanks at that--black and yellow were down to about a quarter tank.)

I use Linux exclusively and the printer works in Ubuntu and Pop OS out of the box, and without having to install additional drivers or some proprietary app that runs in the tray all the time.

Only downside for me is that sometimes it will go to sleep and my computers don't see it and I have to go over and turn it on/off again. It's pretty rare, and I don't know if it's actually a printer issue as much as a Linux issue.

I liked the printer so much, I bought one for my Mom this year in May. She's got Windows, and I told her I'd come over and help her set it up some time because she is not at all good with computers. Turns out I didn't need to because she set it up herself! (I did help her with the Android app though later on).

I can't help but gush about this thing. Kind of dumb, I know, since in 2023 you'd think all printers should be able to work like this at a minimum.

[โ€“] [email protected] 1 points 1 year ago* (last edited 1 year ago)

I've also had numerous struggles with expensive HP products, both laptop ( no sound for intermittent months on end) and printers refusing to pair with certain devices. While signing a document requiring a pint of my blood type to proclaim that I will never buy HP again, is generally thought as stupid and a bad idea, it is something I think about.

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