this post was submitted on 22 Oct 2023
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Privacy
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Slightly off topic - someone mentioned they don't use Tutanota for social interactions because the domain is weird and I agree whole heartedly. Everytime I'm on the phone with a support dept. or tell my friends and I spell it out I feel so silly. Not to mention my wife has gotten it wrong several times.
Love the solution, their support is responsive as well, but yeah...
That's the main reason I didn't even consider them. "Proton(mail)" just sounds more professional when used in actually important contexts and is easier for people to get right.
In general, I've noticed that a lot of privacy focused software, particularly FOSS, are really bad at choosing names which make people want to use them. They tend to have names which might appeal to some crypto-nerds, but which make them sound just weird or questionable or niche to the average user. Like (the precursor to) Signal the messaging app used to be called TextSecure. There's no way I would've gotten my parents and siblings to use something called TextSecure. The name just sounds so geeky and niche.
Tbf Google is also a weird name, Yahoo was also a bit weird even if not entirely, there probably are more examples but it's not just that the name is not great but also that these things aren't advertised as well