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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[–] [email protected] 66 points 1 year ago* (last edited 1 year ago) (19 children)

Ever since the pandemic, curbside pickup has been the norm at our house for groceries.

We use Kroger, not Walmart, but I had a recent experience relevant to share.

I was out running an errand and my spouse asked me to go grab a couple items from Kroger since it was nearby.

I hadn’t been inside the store in like a year, so I was surprised to see gates at the door that opened and closed upon approach and walking away.

Also, while shopping, at some point suddenly the wheels on the cart locked up, causing me to bang the ever loving shit out of my shins on the cart frame. That’s when I got to learn about the new “anti-theft” wheel lock tech being used on all carts now.

I’d be lying if I didn’t say that I wanted to flip the goddamn cart over and kick the absolute shit out of it… but I knew that wouldn’t help.

…But if I read a story about someone going and drilling holes in every single one of those cart wheels, or setting fire to them all, or breaking the gates, I would laugh.

I imagine as soon as someone gets something worse than bruised shins and brings a lawsuit against these stupid companies, we will see these stupid things go away… but until then, I’m not fucking stepping foot inside any store that has that bullshit.

[–] [email protected] 9 points 1 year ago

I always try and smash my cart into the gates extra hard every time I go through

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