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It's sounds like it could be an IO wait issue, system load will climb a ton without showing much CPU usage.
Make sure you're not running out of RAM and going into swap space, it doesn't sound like it though.
iotop
might show something useful. And inhtop
you can add the 'PERCENT_IO_DELAY" column which can be useful.And I know OP mentioned not using much ram, but almost everytime I see a server load that high, it's usually because the server is swapping heavily causing the iowait.
Does top show unpaged memory too? I've had an application with a memory leak before that would fill up unpaged memory and it would look like nothing was using ram when I looked in the task manager, even though usage was 99%.