this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] [email protected] 3 points 1 year ago (8 children)

At least you got a refund. I lost count of the number of apps and games I purchased from the Google Play store that got unlisted / removed and I didn't get any refunds. Granted it's not Google removing the app but it's the developers unlisting it for whatever reason. A small heads up before said unlisting would have been nice.

[–] [email protected] 6 points 1 year ago (3 children)
[–] [email protected] 1 points 1 year ago (1 children)

Right, a gift credit. My bad. It's almost as good as a refund, still better than being out of pocket.

[–] [email protected] 1 points 1 year ago (1 children)

What do you mean almost as good? You can spend your refund money anywhere. Gift card is only accepted by the store issuing it.

If you're only shopping with Amazon then for you it may be, but it's not true for everyone.

[–] [email protected] 1 points 1 year ago

Almost as good, with best being a full refund and worse being nothing at all. I've had Google Play app purchases disappear and that was it. No refunds.

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