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this post was submitted on 27 Jul 2024
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Possibly controversial opinion, but this sounds reasonable. The flags they can put on customers are, "violence, assault, destruction of property, sexual assault, fraud, and theft." Those aren't petty gripes like, "rude," or, "poor tipper." I was bar staff for a while, and I'd have wanted to know if the guy I was serving got violent the last time he went out.
That being said, I could see how this system could be abused. If one power-tripping bouncer claims you sexually assaulted someone, and no one will serve you anymore, that's bullshit. Some regulations around how businesses use these databases would be good.
For anyone like this to be a good thing there needs to be a system of checks and balances. There should be an appeal process that is low effort and low or zero cost. There should also be a verification process by a third party before anything can be added.
Yeah, and a lot of this will depend on how it's used. If I were still in the service industry and I saw that a guy had been to 20 bars in the last year, and I saw he got flagged at one for violence, I would think, "Well, this doesn't seem to be a pattern of behavior, maybe he wasn't the instigator, I'll keep an eye on him but I'm not too worried." But I could see a lot of larger places, like clubs, who aren't hurting for business, just rejecting people who are flagged out of hand. The information seems objectively good to have, but the application could be really problematic.