195
Microsoft releases recovery tool to help repair Windows machines hit by CrowdStrike issue
(www.theverge.com)
this post was submitted on 21 Jul 2024
195 points (97.6% liked)
Technology
59347 readers
5349 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
This is the best summary I could come up with:
Microsoft has released a recovery tool that’s designed to help IT admins repair Windows machines that were impacted by CrowdStrike’s faulty update that crashed 8.5 million Windows devices on Friday.
The tool creates a bootable USB drive that IT admins can use to help quickly recover impacted machines.
While CrowdStrike has issued an update to fix its software that led to millions of Blue Screen of Death errors, not all machines are able to automatically receive that fix.
Some IT admins have reported rebooting PCs multiple times will get the necessary update, but for others the only route is having to manually boot into Safe Mode and deleting the problematic CrowdStrike update file.
Microsoft’s recovery tool now makes this recovery process less manual, by booting into its Windows PE environment via USB, accessing the disk of the affected machine, and automatically deleting the problematic CrowdStrike file to allow the machine to boot properly.
This avoids having to boot into Safe Mode or a requirement of admin rights on the machine, because the tool is simply accessing the disk without booting into the local copy of Windows.
The original article contains 246 words, the summary contains 186 words. Saved 24%. I'm a bot and I'm open source!
This seems performative since you could already do this easily unless the drive was bitlockered and you didn't have a recovery key.
Many admins aren't technical enough to automate, they're going to boot a recovery image and delete the file by hand everywhere. This will definitely save effort, plus is something you can give to non technical people.