this post was submitted on 10 Jul 2024
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I dislike the fact even more then the idea.
Called a bank recently.
They: "please say in a word the subject your call is about so we can immediately connect you to the right department "
Me: "LOAN"
They: you said "limits on your cards", 1 for yes 2 for no
I tried 3 times, gave up. They won, I guess.
"Talk to a human"
Repeat these words over and over. Most automated phone systems are programmed to bail out when its clear the customer is just flat out unwilling to engage with their bullshit.
I bet I could make an phone app that just repeats that until you get through
Probably not. Access to phone calls is heavily restricted on modem smart phones. It's why call recording apps are almost impossible to make now, despite many jurisdictions being one party consent (meaning only one person involved in a conversation needs to know that it's being recorded).