this post was submitted on 06 Jul 2024
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[–] [email protected] 50 points 4 months ago* (last edited 4 months ago) (17 children)

My previous work used two mission-critical software for continuous operation.

One was some guy's university project written in Object Pascal and PHP and largely untouched since 2006. I tried offering fixes (I also knew Pascal), but I was rejected every time because the cumulative downtime caused by software issues was not enough to justify the downtime caused by the update (obviously this was determined by a Middle Manager (derogatory)).

The other was (I shit you not) an Excel spreadsheet with 15000 lines and 500 columns. I tried making a copy and cleaning it up, but Excel couldn't handle the amount of data and ran out of memory.

[–] [email protected] 36 points 4 months ago (1 children)

I absolutely cannot stand this kind of logic.

"We make a shit ton of money on this very critical piece of software!"

"Then let me fix it!"

"NO! It's making us money NOW! It only stops making us money when it's broken. At which point then we fix it."

"But that might be hours. We can minimize downtime if we plan properly."

"But it's making us money NOW!1!1!”

I shit you not I have had various versions of this conversation throughout my career, across industries, across disciplines.

[–] [email protected] 20 points 4 months ago (3 children)

True zen is achieved when you realize it's not your problem. Even better when the thing eventually breaks and you can be smug about it.

[–] [email protected] 13 points 4 months ago (1 children)

I'm not in the industry anymore, but every time I raised an issue to the boss that got ignored, I used to like to keep a little folder where I'd print the emails or just take notes about the issue, the proposed fix, and when and why it got rejected.

Then, 8 months later when everything is on fire, I could point at the date February 12, where at 3:40 PM I raised this specific issue that got ignored.

It never benefitted me, not once, in fact I sincerely think my boss at the time thought I was a smug little prick. Which was fair, I was one. But credit where it's due, every time I brought the folder back out, he'd get a look like he just swallowed a mug full of cold piss and tell me I was right. That's all I really wanted out of that folder anyway.

[–] [email protected] 6 points 4 months ago

a smug little prick

lmao

a mug full of cold piss

worth it

[–] [email protected] 12 points 4 months ago (1 children)

It's your problem when they can't make payroll because of it. And it's your problem when they ultimately blame you for not having the solution ready to implement.

The first has happened to me once.

The second more times than I can count.

[–] [email protected] 7 points 4 months ago (2 children)
  1. Make PR ready to merge.
  2. Mark as Draft and write in the description that management says this should not be merged until the site breaks.
  3. Site breaks.
  4. They blame you for not having a solution ready.
  5. 😎 👈 You.
[–] [email protected] 7 points 4 months ago (1 children)

And while you're busy making this PR to fix a problem that you haven't been authorized on, you're falling behind on current tickets.

The only way to realistically make this happen at most companies is if you're doing work for your company on off time, and, generally speaking, never ever do that for any reason unless you're being paid for on-call.

[–] [email protected] 2 points 4 months ago

Yeah my joke was kind of partly inspired by the drawthefuckingowl meme. Step 1 would be the owl lol.

[–] [email protected] 4 points 4 months ago (1 children)

This is not how the real world works

[–] [email protected] 3 points 4 months ago

Be the change you want to see ✨🌈

[–] [email protected] 7 points 4 months ago (1 children)

Even better when the thing eventually breaks

You mean when it finally does become your problem?

[–] [email protected] 6 points 4 months ago* (last edited 4 months ago)

If it's going to be your problem no matter what, start making offline backups of your email account, and print out the email conversation where the bossmang rejected the fix. Make sure your HR rep is present on every meeting, ~~even~~ especially if it makes the people uncomfortable.

(this assumes that you live in a place where employee protection laws exist, i.e. it might not work in America)

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