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If the HOA's router supports UPnP/NAT-PMP/PCP then you might be able to use that to get some ports forwarded.
The setup is very strange. They don't provide a router. They took the old phone lines going to each unit (which appears to have been done in Cat5 decades ago) and put an RJ-45 end on it. That plugs into a POE powered wireless access point with two more ports on it. Plugging my laptop in, the gateway does not respond to HTTP requests. The tech who installed it said I have to call the home office to change my wireless password. I got them to disable the wireless so I could put my router on the other end but I'm either running on a network that my shady small time ISP has full control over or I'm behind a double NAT. Speeds were 900+ up and down though.
I might see if I can get the AP re-enabled and let the switch connect to it directly if that even fixes the Switch's NAT issues.
I think you need to find out what kind of connection you actually have. I mean, it's unlikely you've got a dedicated ethernet cable to the ISP.
Where does that ethernet line actually go?
Have you run some basic traceroutes, at least?
Smartaira fiber. Best I can gather they're using a a managed switch and segmenting each port. Probably per floor. They sprcialize in large scale wifi deployment and that's what they're doing. It's a genius way to provide basic web access with a minimal hardware footprint for the provider and no hardware but a POE AP for the users. It just sucks for those of us who know better.