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Google can keep your phone if you send it in for repair with non-OEM parts (www.androidauthority.com)

submitted 5 months ago* (last edited 5 months ago) by [email protected] to c/[email protected]

19 comments fedilink hide all child comments

In its services and repair terms and conditions, Google says it will keep devices sent in for repair if they have a non-OEM part.

Update:

Google changes repair policy after criticism of third-party parts ban Google previously said it would not return mailed-in devices using "unauthorized" parts.

Source: https://arstechnica.com/gadgets/2024/06/google-changes-repair-policy-after-criticism-of-third-party-parts-ban/

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[–] [email protected] 68 points 5 months ago (10 children)

This must be nonsense. No huge company with competent legal experts are going to allow a policy of blatant personal property theft.

They're evil but they're not stupid.

[–] [email protected] 13 points 5 months ago (4 children)

You didn't read the article, did you? It's in their repair contract that you must agree to before sending things in for repair.

From a legal perspective, they didn't steal it...

...you gave it to them.

[–] [email protected] 32 points 5 months ago (1 children)

Depends. Where I live even signed contracts can be deemed illegal in parts if a clause is still seen as unexpected or surprising for the customer.

If Google included a clause that states the customer loses a kidney to them, wouldn't make it legal just because it's written there.

[–] [email protected] 0 points 5 months ago

It's legal in the United States where consumer protection laws aren't as strong as in some other places.

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