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CEO of Google Says It Has No Solution for Its AI Providing Wildly Incorrect Information (futurism.com)

submitted 5 months ago by [email protected] to c/[email protected]

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You know how Google's new feature called AI Overviews is prone to spitting out wildly incorrect answers to search queries? In one instance, AI Overviews told a user to use glue on pizza to make sure the cheese won't slide off (pssst...please don't do this.)

Well, according to an interview at The Vergewith Google CEO Sundar Pichai published earlier this week, just before criticism of the outputs really took off, these "hallucinations" are an "inherent feature" of AI large language models (LLM), which is what drives AI Overviews, and this feature "is still an unsolved problem."

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[–] [email protected] 0 points 5 months ago (12 children)

Good lord what is wrong with the people in this thread. The guy is literally owning up to the hard limitations of LLMs. I'm not a fan of him or Google either, but hey kudos for being honest this once. The entire industry would be better off if we didn't treat LLMs like something they're not. More of this please!

[–] [email protected] -2 points 5 months ago (4 children)

IMO these issues are mainly with the interface / how the AI summaries are presented.

The issue with incorrect answers like the glue on pizza one isnt "hallucination". The LLM is pulling that info from an existing webpage (The Onion). The thing they need to change is how that info is portrayed. Not "one tip is to use glue", but rather "the satirical site the Onion says to use glue".

Hallucination should be combatted by the fact that the AI cant show a proper source for facts it made up itself.

[–] [email protected] 2 points 5 months ago

I think you nailed it. That's exactly why I want more of this type of conversation. Before we can innovate we have to acknowledge the limitations of the technology.

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