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this post was submitted on 23 May 2024
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as an appliance salesperson at a well-known home-improvement retailer, i do just about whatever i can to stop people from buying Samsung appliances. They're garbage. They overstuff their appliances with way too much unnecessary tech that nobody wants, and in order to keep the costs from being astronomical, they cut on build quality. Countless customers come in to replace Samsung appliances that failed far before their expected lifespan, often breaking within the first few years.
you want reliable? go with LG or GE. Whirlpool is also pretty decent.
Going to have to disagree based on personal experience (which admittedly has limited value). Bought LG washer, dryer, and fridge when we moved. The washer blew the clutch seal after about 4 and a half years. The dryer sensor is unreliable (leading to taking jeans or blankets out, them still being damp, and having to put them back in on a timer). And the fridge compressor sounds like it's struggling.
The most absurd part is that we replaced the washer with a similar LG model (one with an agitator - I looked into just replacing the part but it was half the price of the washer, the underside of the impeller was moldy because lack of water flow, something no amount of tub clean cycles will fix, and the outer bucket was absolutely disgusting from the leak, with no easy way to hose it out) because everything else was either crap, ridiculously expensive, or both.
I hate this timeline.
I have an anecdote that says the opposite. I got the same fridge, washer, and dryer from LG when we moved in our house 10 years ago and have had no problems with any one of them. My wife hates that we got a model with the freezer as a drawer on the bottom and would have preferred a side by side but no problems with anything breaking.
Our Bosch dishwasher on the other hand had a gasket start leaking during the pandemic and it took the repair people 4 or 5 months to get a replacement in. I think they were redesigning a faulty part at the same time as all the supply chain issues so we had a really bad time with that. It was only a couple years old at the time and has worked ever since.
Well I'm glad to hear you had a better experience than I did. I have my fingers crossed that everything holds up on this end, and the washer was a freak occurrence.