this post was submitted on 13 May 2024
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*What rights do you have to the digital movies, TV shows and music you buy online? That question was on the minds of Telstra TV Box Office customers this month after the company announced it would shut down the service in June. Customers were told that unless they moved over to another service, Fetch, they would no longer be able to access the films and TV shows they had bought. *

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[–] [email protected] 44 points 6 months ago (5 children)

i tried to get into streaming but i grew increasingly uncomfortable with paying forever as titles appear and disappear at the whim of suits. how could that possibly be a pleasant UX for customers?

i'd take the hassle of having discs or managing a server any day of the week over paying these goons for access to their files which they happily negotiate away for financial reasons. it's just a disgusting paradigm. when netflix was starting streaming, i thought (i was like 15) we were emerging into a great new age, where every show you could ever want was on one beautiful service.

now they won't even let you share accounts or screenshot the fucking show (a pig-headed anti-piracy measure which is mind-blowingly stupid given every single show on there is available for free if you know where to look ANYWAY. what are they DOING.)

fuck streaming, fuck netflix, fuck spotify. crash and burn. topple like the house of cards you are.

[–] [email protected] 17 points 6 months ago (1 children)

increasingly uncomfortable with paying forever

And paying more and more as time goes on. The thing that shits me the most is the increased prices but decreased range/quality of content. That's clearly not a business model aimed at customer satisfaction.

[–] [email protected] 9 points 6 months ago

All business models are aimed at company profitability. Customer satisfaction is an expensive early necessity which you can largely do away with as you become entrenched.

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